Originally posted on Manage By Walking Around:
The answer might surprise you, as it’s not saving the environment or saving money. People are more likely to reuse their hotel towels if they are told that everyone else is doing it.
This variant of the ‘keeping up with the Joneses’ effect seems hard to believe but has been confirmed in a variety of scientific studies. For example, researchers asked nearly 1000 Californians to predict which of four messages would be most successful at persuading them to conserve energy: